{"id":16781,"date":"2015-07-27T14:06:26","date_gmt":"2015-07-27T14:06:26","guid":{"rendered":"http:\/\/demo.edge-themes.com\/hudson\/?page_id=16781"},"modified":"2023-01-23T12:19:34","modified_gmt":"2023-01-23T18:19:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; anchor=&#8221;accordions&#8221; text_align=&#8221;left&#8221; background_image=&#8221;16993&#8243; padding_top=&#8221;69&#8243; padding_bottom=&#8221;49&#8243; box_shadow_on_row=&#8221;no&#8221; oblique_section=&#8221;no&#8221; oblique_section_top_and_bottom=&#8221;both&#8221; oblique_section_position=&#8221;from_left_to_right&#8221; triangle_shape=&#8221;no&#8221; triangle_shape_position=&#8221;both&#8221; floating_direction=&#8221;top-bottom&#8221; floating_speed=&#8221;3&#8243; zigzag=&#8221;yes&#8221; floating_randsize=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_accordion active_tab=&#8221;1&#8243; style=&#8221;accordion&#8221; accordion_border_radius=&#8221;3&#8243; hide_icon=&#8221;no&#8221; title_icon_alignment=&#8221;icon_left&#8221;][vc_accordion_tab title=&#8221;How Do I Turn My Curv On?&#8221; title_tag=&#8221;h5&#8243;][vc_column_text]<\/p>\n<p>No buttons! No more pushing 3 times, 4 times, 5 times REALLY fast to turn on or off your device. Simply flip the on off switch to the on position located on the side of your vaporizer. The LED will immediately start to glow on the opposite side indicating it is turned on..<\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How Do I Load Product into My Curv?&#8221; title_tag=&#8221;h5&#8243;][vc_column_text]<\/p>\n<p>Finely grind your product using a grinder. Then gently swing open the glass swivel cover that is directly over your ceramic heating chamber. Gently load in your product into the heating chamber. Don&#8217;t overfill. Then select your power setting by pressing the power setting button and wait for 20 seconds for the device to heat your product. Then inhale.<\/p>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What Does the Warranty Cover?&#8221; title_tag=&#8221;h5&#8243; el_id=&#8221;warranty&#8221;][vc_column_text]Your warrant covers all mechanical and electrical defects. You can read over the full warranty <a href=\"http:\/\/www.curvvapor.com\/index.php\/curv-vapor-warranty\/\">here<\/a>. It does not cover normal wear and tear including breaking of any external pieces of your vaporizer. Once you register your warranty on www.CurvVapor.com, your warranty will be stored in the database. No more paper!<\/p>\n<p>If something has happened to your vaporizer and you feel that you are covered by your warranty, head over to the <a href=\"https:\/\/www.curvvapor.com\/index.php\/common-issues\/\">Common Issues<\/a>\u00a0section and go through the troubleshooting steps. This solves 80% of the common issues that customers may run into. If this does not, please visit the <a href=\"https:\/\/www.curvvapor.com\/index.php\/returns-exchanges-policy\/\">Returns &amp; Exchange<\/a> section to find out how to request your RMA.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How Do I Clean My Curv Vapor?&#8221; border_color=&#8221;rgba(172,173,172,0.26)&#8221; title_tag=&#8221;h5&#8243;][vc_column_text]We recommend using rubbing alcohol a similar solvent to clean out your heating chamber periodically. You will not experience the same amount of resin build up as with other vaporizers because of the pure vapor that is produced. However, you will still see some buildup and the best remedy is to take a q-tip dipped in rubbing alcohol and gently wipe down the inside of your heating chamber. It&#8217;s also good idea to keep your mouthpiece cover clean as well. To clean your glass airway, gently remove it from your vaporizer &#8211; please use caution as this is entirely glass airway. Then you can soak this in rubbing alcohol to remove any buildup.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;It&#8217;s Hard to Take Rips. What Do I Do?&#8221; title_tag=&#8221;h5&#8243;][vc_column_text]If your airway is blocked or clogged, taking rips will feel a bit like you have asthma. But the remedy is very simple! Keep your glass airway clean and clear of particles that can build up inside of the tube. Use the pipe cleaner to keep it clean. Second, make sure the air holes inside your ceramic chamber are not full of particles as well. Using the cleaning brush or canned air to blow out the particles only take minutes to do. It&#8217;s important to keep your device clean so you will get the most out of it![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How Long Does the Battery Last?&#8221; title_tag=&#8221;h5&#8243;][vc_column_text]The battery is rated to last several hours with non-stop use. \u00a0But you can extend that a great deal more when just using it for yourself. And it has a built-in feature to turn off the heating chamber when not in use, so it will automatically extend your battery life.<\/p>\n<p>Charging the Curv takes about two hours to complete. Make sure to turn ON the device by turning the ON\/OFF switch to the ON position when charging. You will then see the LED light go from RED to GREEN indicating a full charge.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Is There an Instructional Video I Can Watch?&#8221; title_tag=&#8221;h5&#8243;][vc_column_text]Of Course! You can watch the Instruction Video at the link below:<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=AkS5TAsCI5w\" target=\"_blank\" rel=\"noopener noreferrer\">CLICK HERE<\/a><\/p>\n<p>And we will also be posting reviews for you to enjoy on this page as well.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_separator type=&#8221;transparent&#8221; up=&#8221;0&#8243; up_style=&#8221;px&#8221; down=&#8221;40&#8243; down_style=&#8221;px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_separator type=&#8221;transparent&#8221; up=&#8221;19&#8243; up_style=&#8221;px&#8221; down=&#8221;0&#8243; down_style=&#8221;px&#8221;][vc_column_text]<\/p>\n<h5>100% Pure Vapor Experience<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;15&#8243; up_style=&#8221;px&#8221; down=&#8221;0&#8243; down_style=&#8221;px&#8221;][vc_column_text]No more combustion. No more burning plastic taste. No more foul odors getting into your product. Finally a vaporizer that does what it says!<\/p>\n<p>Built with medical grade materials including an all Pyrex Glass Airway and Commercial Grade Ceramic Chamber, you will be able to enjoy each and every draw![\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;31&#8243; up_style=&#8221;px&#8221; down=&#8221;0&#8243; down_style=&#8221;px&#8221;]<a href=\"#\" target=\"_self\" data-hover-animated-background-color=#150101 data-hover-border-color=#150101 data-hover-color=#cc9d7b data-icon-hover-color=#cc9d7b  class=\"qbutton  qbutton_with_icon fill_diagonal icon_right\" style=\"color: #150101; border-color: #cc9d7b; border-width: 1px; font-size: 12px; font-family: Raleway;line-height: 48px; height: 48px; font-style: normal; font-weight: 600; letter-spacing: 1px; text-transform: uppercase; padding: 0 22px; border-radius: 0px;-moz-border-radius: 0px;-webkit-border-radius: 0px; background-color: rgba(255,255,255,0.01);\"><span class=\"text_wrap\">Purchase now<\/span><span aria-hidden=\"true\" class=\"edgt_icon_font_elegant arrow_right button_icon\" style=\"color: #cc9d7b;width: inherit; \" ><\/span><span class=\"a_overlay\" style=\"border-radius: 0px;-moz-border-radius: 0px;-webkit-border-radius: 0px; \"><\/span><\/a>[vc_separator type=&#8221;transparent&#8221; up=&#8221;56&#8243; up_style=&#8221;px&#8221; down=&#8221;0&#8243; down_style=&#8221;px&#8221;][vc_column_text]<\/p>\n<h5>Need Assistance? Talk to a Curv Xpert<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;12&#8243; up_style=&#8221;px&#8221; down=&#8221;0&#8243; down_style=&#8221;px&#8221;][vc_column_text]Our Curv Xperts are available Monday through Friday 12PM &#8211; 6PM CST assist you! If you have a question or are unsure about something, don&#8217;t hesitate to contact us. We are here to help![\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;16&#8243; up_style=&#8221;px&#8221; down=&#8221;0&#8243; down_style=&#8221;px&#8221;]<div class='edgt_icon_with_title tiny normal_icon left_from_title' ><div class=\"icon_title_holder\"><div class=\"icon_holder \" style=\"margin: -4px -26px 0px -13px; \"><div class=\"icon_holder_inner\"><span class=\"edgt_icon_stack edgt_tiny_icon \" style=\"font-size: 22px;color: #000000;\"><i class=\"edgt_icon_font_awesome fa fa-phone icon_text_icon edgt_icon_stack_1x\" style=\"font-size: 22px;\" ><\/i><\/span><\/div><\/div><div class=\"icon_title_inner_holder\"><h5 class=\"icon_title \" style=\"color: #00adef;font-size: 22px;\">(877) 418-8273<\/h5><\/div><\/div><div class=\"icon_text_holder\"><div class=\"icon_text_inner\"><p style=''><\/p><\/div><\/div><\/div>[\/vc_column][vc_column][vc_column_text]<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; background_color=&#8221;#f2f2f2&#8243; padding_top=&#8221;0&#8243; padding_bottom=&#8221;10&#8243; box_shadow_on_row=&#8221;no&#8221; floating_direction=&#8221;top-bottom&#8221; floating_speed=&#8221;3&#8243; zigzag=&#8221;yes&#8221; floating_randsize=&#8221;yes&#8221;][vc_column]<div class=\"call_to_action normal\" style=\"background-color: #f2f2f2;border: 1px solid #f2f2f2;\"><div class=\"container_inner\"><div class=\"call_to_action_row_75_25 clearfix\" style=\"padding: 25px 40px 14px 40px;\"><div class=\"text_wrapper to_action_column1 to_action_cell\"><div class=\"call_to_action_text call_to_action_custom_font_size\" style=\"font-size:16px;\"><\/div><\/div><div class=\"button_wrapper to_action_column2 to_action_cell\" style = \"text-align: right\"><a href=\"https:\/\/www.viridistech.us\/curvvapor\/index.php\/product\/curv-vapor-by-tao\/\" class=\"qbutton  fill_diagonal \" target=\"_self\" style=\"color: #ffffff;border-width: 0px;border-radius: 0px;-moz-border-radius: 0px;-webkit-border-radius: 0px; background-color: #271d18;\" data-hover-animated-background-color=#00adef  data-hover-color='#ffffff' data-icon-hover-color='#ffffff'><span class=\"call_to_action_button_text text_wrap\">Purchase now<\/span><span aria-hidden=\"true\" class=\"edgt_icon_font_elegant arrow_right call_to_action_button_icon button_icon\" style=\"color: #00adef;font-size: 20px;\" ><\/span><span class=\"a_overlay\"><\/span><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; anchor=&#8221;accordions&#8221; text_align=&#8221;left&#8221; background_image=&#8221;16993&#8243; padding_top=&#8221;69&#8243; padding_bottom=&#8221;49&#8243; box_shadow_on_row=&#8221;no&#8221; oblique_section=&#8221;no&#8221; oblique_section_top_and_bottom=&#8221;both&#8221; oblique_section_position=&#8221;from_left_to_right&#8221; triangle_shape=&#8221;no&#8221; triangle_shape_position=&#8221;both&#8221; floating_direction=&#8221;top-bottom&#8221; floating_speed=&#8221;3&#8243; zigzag=&#8221;yes&#8221; floating_randsize=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_accordion active_tab=&#8221;1&#8243; style=&#8221;accordion&#8221; accordion_border_radius=&#8221;3&#8243; hide_icon=&#8221;no&#8221; title_icon_alignment=&#8221;icon_left&#8221;][vc_accordion_tab title=&#8221;How Do I Turn My Curv On?&#8221; title_tag=&#8221;h5&#8243;][vc_column_text] No buttons! No more pushing 3 times, 4 times, 5 times REALLY fast to turn on or off your device. Simply flip the on off switch to the on position located on the side of your vaporizer. The LED will immediately start to glow on the opposite side indicating it is turned on.. [\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How Do I&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-16781","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/pages\/16781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/comments?post=16781"}],"version-history":[{"count":14,"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/pages\/16781\/revisions"}],"predecessor-version":[{"id":177520,"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/pages\/16781\/revisions\/177520"}],"wp:attachment":[{"href":"https:\/\/www.viridistech.us\/curvvapor\/index.php\/wp-json\/wp\/v2\/media?parent=16781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}